PRIVACY POLICY

Information you provide: When you contact us, request catering, or place an order, you may give us your name, email address, phone number, and delivery or billing details.

Information collected automatically: When you visit our site, we and our partners may collect device information, approximate location, pages viewed, and how you found us, using cookies and similar technologies.

• To process and fulfil your orders and catering requests.
• To respond to your questions and provide customer support.
• To improve our website, menu and service using analytics.
• To measure the performance of our advertising and show you more relevant ads.
• To send promotional emails, if you have opted in — you can unsubscribe at any time.

We use the following third-party analytics and advertising tools, which may set cookies on your device:

• Google Analytics & Google Ads — to understand site usage and measure ad performance.
• Microsoft Clarity — for heatmaps and session recordings to improve usability.
• TikTok Pixel — to measure ad performance on TikTok.

When you first visit our site, we show a cookie banner. You can accept or decline non-essential cookies. If you decline, the tools above will not be activated for ad personalisation or analytics storage.

Online ordering is handled by Toast and our delivery partners (such as DoorDash). When you place an order, you leave our website and are subject to the privacy policy of that platform. We do not control how those services handle your data.

• Cookie preferences: You can manage your cookie choices using the banner shown on your first visit. You can also clear cookies in your browser settings.
• Marketing emails: You can unsubscribe using the link in any marketing email.
• Access & deletion: You may request access to, correction of, or deletion of your personal information by emailing us at the address below.

We keep personal information only as long as we need it for the purposes described above, to comply with legal obligations, or to resolve disputes.

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website is not directed at children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The Peri Peri Factory
Email: hello@theperiperifactory.com
Houston, Texas